SAHYA LEGAL

Privacy Policy

Sahya respects your privacy and is committed to protecting your personal information.

1. Information Collected

  • • Name, phone number, email.
  • • Address and location data.
  • • Payment details (processed via secure third-party gateway).
  • • KYC documents (for Providers).
  • • Device and usage data.

2. Purpose of Collection

  • • Facilitate bookings.
  • • Verify identity.
  • • Process payments.
  • • Improve services.
  • • Fraud prevention.
  • • Regulatory compliance.

3. Data Sharing

  • • We may share data with payment gateway providers (e.g., Razorpay).
  • • We may share data with KYC verification agencies.
  • • We may share data with cloud hosting providers.
  • • We may share data with government authorities if legally required.
  • • We do not sell personal data.

4. Data Security

  • • Encrypted data transmission.
  • • Restricted access controls.
  • • Secure server environments.
  • • Regular security reviews.

5. Data Retention

  • • Data is retained while account remains active.
  • • Data is retained as required by law.
  • • Data is retained for dispute and fraud management.

6. User Rights

  • • Users may request correction of data.
  • • Users may request deletion (subject to legal retention obligations).
  • • Users may withdraw consent (may affect service access).

7. Data Breach

  • • In case of material breach affecting personal data, affected users shall be informed as required under applicable law.